Our controlled change process ensures that all requests are evaluated. The results are visualized in selection lists in order to be able to prioritize what is to be carried out and in what order. If, for example, 200 proposals for changes have been received and ten of them in an analysis have been shown to generate great benefit in combination with relatively low cost, then these should end up at the top of the priority list.
When the change is implemented, it is controlled by system functionality that ensure that the various steps are carried out correctly and on time. If this is not the case, the user is reminded both via the system and via email notifications. Those responsible can follow in real time where the change is in the process and who is currently responsible.
After a completed year, or any other time period of your choice, it is easy to produce graphical analyzes that show, for example, the number of changes made. They can also be broken down by office, department, process or cost center. Related, but optional, information such as whether the budget and time frames have been met and whether the client is satisfied can also be obtained.